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BrokerEDI/PC E-Mail/EDI Engine .NET Support
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Version 9 is the new completely Web Services enabled BrokerEDI/PC E-Mail/EDI Engine.   A fast web services connection to CSIOnet has replaced the Juniper Networks Network Connect 7.1.0 SSLVPN connection to CSIOnet.


The new Version 9.8 supports the CSIO My Proof of Insurance eDelivery solution which enables members to send digital policy documents for personal and commercial lines, including proof of auto insurance (eSlips) to consumers over email.

 

 

 

Installing an Update

 

1) Go to the user’s PC that runs the daily download communications.

The latest update is 9.8m (Nov 10, 2018).  Note: This update is required before CSIO disables vulnerable TLS ciphers on Web Services on March 15, 2019.  This update requires at least .NET Framework 4.6.2 or greater installed.  Note: If the user’s PC is a Windows 10, the .NET Framework is 4.6.2 or greater is already installed.

Download updateEngine98m.exe saving it in your \Downloads older.  This update only updates the new Version 9 CSIOnet Web Services enabled BrokerEDI/PC E-Mail-EDI Engine .NET”.  Download and print out Steps to Update from Version 9.x to a newer Version.pdf 

 

To upgrade from the old Juniper SSL VPN SMTP/POP Version 8 BrokerEDI/PC E-Mail-EDI Engine .NET” to the new Version 9 CSIOnet Web Services,  rename the present \EMAIL folder to e.g. \EMAIL_OLD and do a new install, as instructed below.

 

Installing a New Installation

1) Go to the user’s PC in the office that will be running the daily download communications.

1)      Download  setup.exe saving it in the \Downloads folder.

2)      Download and print out  Fast Install Steps.pdf and follow the steps for a new installation. You will need your CSIOnet ids from CSIO. Contact the CSIO Help Desk at helpdesk@csio.com, Phone: (416) 360-1773 , Toll free: (800) 463-2746. You will also need a product serial number to install the BrokerEDI/PC E-Mail/EDI Engine, please contact Zycomp System Systems Limited sales at 1-877-774-9444.

 

 

eDocs Company Code Table Update (October 3, 2018)

Download updateEDocsCoCodeTable.exe  and save it in the \EMAIL folder. Explore to the \EMAIL folder and find updateEDocsCoCodeTable.exe and double-click it to run the update. July 30, 2018 update added Usborne and Hibbert Mutual and North Blenheim Mutual. August 30, 2018 update added Promutuel Assurance entries, Sept 18,2018 update adds Middlesex Mutual Insurance with a company code of “MCG” and machine address of “IBM519MIDD65”. October 3,2018 update adds Traditional Mutual with a company code of “TMIC” and machine address of “IBM519TRADW6”.

 

CSIO Machine Address Mapping Table Update (November 10, 2017)

Download updateCSIOMachineAddressTable.exe and save it in the \EMAIL folder. Explore to the \EMAIL folder and find updateCSIOMachineAddressTable.exe and double-click it to run the update.

 

 

Help Documents

 

My Proof of Insurance eDelivery Solution.

eSlip Getting Started Package.pdf

ES0001 eSlip Branding  and Populating eSlip Fields.pdf

ES0002 eSlip-eDelivery Settings and Logs.pdf

ES0003 Specifying an Insurance Company's Carrier Details.pdf

ES0004 eDelivery Web Services WS-Send Failure – Insurance Company Table.pdf

ES0005 - E-Mailing the User's eDelivery Log to MASTERCOM.pdf
ES0006 Setting up a Client Computer for eSlips.pdf

ES0007 ‘CSIO My Proof Of Insurance’  Required Date Format.pdf

ES0008 Specifying the eSlip Values for a Branch.pdf

ES0009 Where Are My eSlips Being Sent.pdf

ES0010 Power Broker Steps to Upload an eSlip.pdf

ES0011 The Source Fields for the eSlip Email Fields.pdf

ES0012a The Source Fields for the eSlip Fields.pdf

ES0012b The Source Fields for the eSlip Fields.pdf

 

CSIOnet  

 

HD0001 BrokerEDI PC E-Mail EDI Engine-Power Broker Interface.pdf


HD0002 'There was a CSIOnet Web Services Signin Failure'.pdf

HD0003 'An Error Cannot Be Emailed To You'.pdf

 

HD0004 Settings for Office 365, Google Gmail & Bell Sympatico.pdf

 

HD0005 Settings – Outgoing Mail Server (SMTP).pdf

 

HD0006 Settings for Microsoft Exchange Server.pdf

 

HD0007 How do I get a listing of files sent-rec'd on a specific day.pdf

 

HD0008 Removing the Program Group on a Windows Server 2012.pdf

 

HD0009 Email MASTERCOM an Insurance Company's Download File.pdf

 

HD0010 Checking the BrokerEDIPC E-MailEDI Engine Installation.pdf

 

HD0011 Wrong Settings  in “Settings – Outgoing Mail Server”.pdf

 

HD0012 Sending a System Run Log to MASTERCOM.pdf

 

HD0013 Cannot Build Upload Electronic Mail File.pdf

 

HD0014 demimeAttachments() – Error  5644.pdf

 

HD0015 A Zipped Backup of Your Communications Session Download.pdf

 

HD0016 Antivirus Scan Of Files Must Be Turned Off.pdf

 

HD0017 Microsoft Exchange Errors.pdf

 

HD0018 Adding an Insurance Company to the Power Broker Tables.pdf

 

HD0019 Moved the Database for Power Broker to a Different Drive Letter.pdf

 

HD0020 Setting up a Secondary Computer.pdf

 

HD0021 GCNA Error  7787, demimeAttachments() - Error 5644.pdf

 

HD0022 'Failure to upload a Message Delete Request'.pdf

 

HD0023 The process cannot access the file -----.pdf

 

HD0024 The “MASTERCOM Product ID“ Field is Blank.pdf


HD0025 A CSIOnet Web Services ‘Check Mailbox For Messages’ Run Log.pdf

 

HD0026 ‘Attachment Problems‘ Alert Emails.pdf

 

HD0027 Using OPENSSL to Test a Connection to ‘web.csionet.com’.pdf

 

HD0028 ‘PDF File not in Mastercom Folder’.pdf

 

HD0029 Check the 'MV' User and System Environment Variable.pdf

 

HD0030 Reprocessing a Policy From the Backup File.pdf

HD0031 Where do I find my CSIOnet and eSlips IDs.pdf

 

HD0035 Economical Guidewire Download Debugging.pdf

 

HD0036 The server response was 5-7-1 client was not authenticated.pdf

 

HD0037 Send MASTERCOM a Zipped Backup of Communications Session Download.pdf

 

HD0038 Looking For A Document That Was Not Found.pdf

 

Update History

 

Update “9.8m” Version 9.8m is a must update as CSIO will be disabling vulnerable TLS ciphers on Web Services.

Update “9.8c” Version 9.8c is a must update that increases the timeout value waiting for CSIOnet to respond. Due to increased traffic at times, CSIOnet seems to slow down retrieving messages from its database.

 

Update “9.7” Version 9.7 has two major enhancements, the previous release had a limit of reading only 500 messages in a mailbox, now it is unlimited. The other  major enhancement is support for CSIO’s My Proof of Insurance eDelivery solution.

Update “9.6a” Version 9.6a is the same as 9.5f but with newer instructions for installing  the open-source 7-ZIP file archiver program, please see ”HD0015 A Zipped Backup of Your Communications Session Download.pdf”

 

Update “9.5f” If CSIOnet errors out because it cannot  handle a corrupt message, MASTERCOM now captures the “ HTTP/1.1 500 Internal Server Error” message and instructs the broker to contact the CSIO Help Desk to remove the corrupt message.

 

Update “9.5e” If you have Economical as a carrier you need to install this update to alert you of invalid characters in document filenames. You then need to contact Economical to resend the document.

 

Update “9.5d” This updates the “Settings – CSIOnet” dialog with the hint to include “@broker.edi.csio.com” as part of the CSIOnet ID.

 

Update “9.5c” This update addresses problems when an XML special character such as & is used in an attachment file name.

 

Update “9.5b” The mailbox was not read if the Region was not (Canada). The update now ignores the system’s “Region and Language” setting for the date.

Update “9.5a” gives the user the option to have a zipped backup of every download communications session.  To enable this option explore to the\EMAIL folder and find and run 7z1604-x64.exe to install the 7z zipped software in the default “C:\Program Files\7-Zip” folder. To disable this option explore to the “C:\Program Files\ 7-Zip” and run Uninstall.exe Note: With zipped backup you can restore Power Broker from a backup and rebuilt the database day by day from the zipped backup files. Also, if you are encountering problems processing a download you can send the zipped download to Power Broker Support to duplicate the problem.

 

Update “9.5” was required to avoid a lost download file if the Internet connection failed while receiving a policy or eDocs download file.

 

Version 9.0 Changes

 

1)      The connection to CSIOnet is now instantaneous, no waiting for the Juniper software to “dial-up” the SSLVPN connection and no need to install additional software. The connection is a now a web services HTTPS secure connection.

2)      The “2 - Settings – Main” now has the added options to “Read & Leave Download in Mailbox” and “Clear Out Mailbox.  Please see below. 

 

3)      You now have the options to restore a Policy download (“3- Restore a Policy Download”) or eDocs download (“4-Restore an eDocs Policy Download”) from a communications session zipped archive file.

4)      Selecting the “6 - CSIO Company Code Mapping” program item, the eDocs Company Code– Machine Address mapping file (CoCodesMachAddr.csv) is now a user editable file where new company codes can be added.